What we offer

Supplier identification and evaluation

• Our suppliers are selected based on their reputation, product quality and price point.

Costing and manufacture

• Product customisation
• Determine relevant mould, print and setup costs.
• Verify pricing, specification, quality and approximate landed cost.
• Obtain necessary samples from supplier.
• Negotiate lead times and develop a contract with the supplier.

Quality assurance

• Our quality representative will visit the production site to monitor product quality and specifications during manufacture and supervise container loadings.
• We undertake detailed testing and send samples for laboratory analysis when required.

Consolidation services

• Chinese manufacturers will generally only manufacture to order and carry small quantities of stock. We provide our clients with the ability to consolidate small orders, from multiple factories, into a single shipment.

Documentation and logistics

• Our supply manager will organise and negotiate competitive freight rates.
• Facilitate and assist with all stages of the transport process including International shipping.
• Our Australian office can assist the importer to negotiate service charges prior to importation and calculate the landed cost per consignment.
• We will ensure that all documentation meets the importing country’s requirements.
• Facilitate and assist with Customs clearance and quarantine issues through our clearance agents and freight-forwarders.

Ongoing client support

• Continue to monitor product quality and specification standards.
• Our Australian team regularly travel to our supplier’s factories to undertake inspections and quality management.
• Assist our clients with travel arrangements and escort them to meet with suppliers if required.